Research & Insight

De-risk decision making with robust, evidence-led user data.

Great products are built on understanding. We dig deep into the why behind user behaviour, combining human empathy with rigorous analysis to reveal where your market is heading.

Core capabilities

Qualitative User Research

We conduct in-depth interviews and contextual research with real users. Understanding why problems exist and how people truly experience your product.

Quantitative Research & Insight

We analyse behavioural and performance data across platforms. Revealing where friction exists and how your product compares.

User Testing

We test solutions with real users before launch. Validating adoption, usability and commercial viability.

Competitor Research

We analyse your competitive landscape in depth. Highlighting opportunities to differentiate and outperform rivals.

Big Data Interrogation

We consolidate large structured and unstructured datasets. Turning complex information into clear, actionable insight.

”383 brought a whole set of specific skills that really drove us past the more obvious stuff, to where the real gains could be made. Having a team like 383, experts who work with our colleagues and our customers to look at the whole process, end-to-end, allowed us to do something that we just couldn’t do by ourselves.”