Privacy Policy

Hello. We’re 383 Group. This privacy policy explains what personal information we collect, how we use it, and your rights in relation to that information. If you have any questions about this policy or how we handle your data, you can contact us using the details below.

383 Group Limited is the data controller responsible for your personal data.

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Company name: 383 Group Limited

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Registered address:
167–169 Great Portland Street
5th Floor
London
England
W1W 5PF

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Company number: 10084467

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Contact for data protection matters: Sukhi Dehal

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Email: hello@383project.com

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Telephone: +44 (0) 121 314 8507

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Website: https://www.383group.com

We may collect and process the following types of personal information:

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• Names
• Email addresses
• Telephone numbers
• Professional information such as job titles, company names and business contact details

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We do not intentionally collect special category data.

We usually collect personal information directly from you when you:

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• Submit a form on our website
• Subscribe to our email updates
• Register for an event or webinar organised by us, including via platforms such as Eventbrite or Livestorm
• Apply for a role at 383 Group or send us your CV
• Contact us by email or telephone with an enquiry

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We may also collect personal information indirectly where:

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• Your employer is a client, supplier or partner we work with and has provided your details
• Your details are publicly available from professional sources such as company websites or business-focused social networks
• We use third-party data providers for B2B prospecting, such as Reply or Lusha

Under UK GDPR, we rely on the following lawful bases to process personal data:

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Contract

Where you are a client, supplier or partner, we process your personal data to fulfil our contractual obligations.

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Consent

We rely on consent where you have actively opted in, for example by subscribing to marketing communications or registering for an event. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

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Legitimate interests

We may process personal data where we have a legitimate business interest in promoting our services to people working in relevant industries or roles. We have assessed that this activity does not override your rights or freedoms, and you can object or opt out at any time.

We collect information about how visitors use our website through analytics and insight tools such as HubSpot, Google Analytics and Hotjar. This may include:

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• IP address or approximate location
• Device and browser information
• Pages visited and time spent on the site

We use cookies and similar technologies to operate our website, understand how it is used, and improve our services.

When you first visit our website, you will be given the option to accept or reject non-essential cookies. You can also control cookies through your browser settings. Non-essential cookies, including analytics and advertising cookies, are only used where you have provided consent.

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Further information about cookies is available in our Cookie Policy.

We use personal information to:

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• Deliver services and meet contractual obligations
• Respond to enquiries and requests
• Provide information about our services, events and content
• Improve our website, services and marketing activity
• Process job applications and recruitment enquiries

We may also use cookies and advertising platforms to show relevant ads on third-party services such as Google, LinkedIn, Instagram and Facebook, where you have consented to this.

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Personal data may be shared internally within 383 Group where necessary for business operations.

We do not share your personal information with third parties unless:

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• You have given explicit consent, for example when opting in to hear from event partners
• We are required to do so by law or a valid legal request
• It is necessary to protect the rights, safety or property of our users or others

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Where we use third-party service providers, they act as data processors and only process personal data on our instructions.

We use appropriate technical and organisational measures to protect personal data, including secure networks, access controls and password protection. Access to personal data is limited to authorised individuals only.

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We use third-party platforms to store and process personal data securely. Some of these providers may be located outside the UK or European Economic Area. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as approved contractual clauses or adequacy regulations.

We retain personal data only for as long as necessary for the purposes for which it was collected:

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• Contract: for the duration of the contract and up to 12 months afterwards
• Consent: until consent is withdrawn
• Legitimate interests: while there is ongoing engagement, and for up to 12 months after the last interaction

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Recruitment data is retained only for as long as necessary to manage the recruitment process, unless you agree for us to keep your details on file for future opportunities.

Data is securely deleted when no longer required. Backup copies may exist for up to 90 days but are not actively processed.

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Under UK data protection law, you have the right to:

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• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Request restriction of processing
• Object to processing
• Request data portability

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You do not need to pay a fee to exercise your rights. We will respond within one calendar month of receiving a valid request.

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To exercise any of your rights, please contact us using the details above.

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If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office.

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Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Telephone: 0303 123 1113

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date at the top will reflect when it was last updated.